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Can I access my domain without
the "www" in front?
Yes, you will be able to access the domain address with or without
the "www" in front of the domain name. Example: [http://www.yourname.com]
or [http://your-name.com] is acceptable, whichever you prefer.
What is Web Hosting?
For a website to be made available on the Internet, it has to be
'hosted' on a web server. Web hosting provides a home to your
website on a web server to establish your presence on the
Internet. Each website has its secure web space as well as its own
unique Internet address and email accounts. The unique address is
called a domain name such as www.yourname.com.
What are the steps involved in Web Hosting?
Sign up for the web hosting package from our website.
Send the payment to us as per the Performa Invoice which will be
generated after you have filled in the Form.
You will receive an Email giving details of your Username and
Password to enable you to host your site via FTP (File Transfer
Protocol).
In how much time are the account details given to me after I
make the payment?
We send your account details i.e. Username and Password within one
business day after the receipt of your payment.
How do I host my website?
Upon receipt of the Email giving details of the space booked by
you along with a User name and Password for uploading your site,
you have to do the following to Host your site:
Use a ftp client and type your Domain name (without the www
prefix) in the field of Host Address along with your User ID and
Password.
Now you can connect to your website and upload the files.
Is mysql database space part of the overall space that I
purchase?
Yes, the space occupied by the database will be a part of the
overall space that you purchase.
Do you guarantee a certain level of uptime?
We guarantee a 99.5% uptime rating. Our Servers are monitored 24
hours a day, 7 days a week.
Where are your servers located?
Our servers are located in USA. This gives us a mileage over
others as it provides faster access to websites hosted on our
Servers.
How can I increase my web space?
Please Mail us for the upgrade package request form. we will
increase your Web space as soon as we have received your payment.
Do you provide access logs?
Yes we do provide access logs. They are provided on a monthly
basis.
Does each virtual server have its own raw
log files?
Yes, each virtual server has its own raw log files.
Can I maintain my own site once you have configured it?
Yes, you are free to upload/change your web pages, add/delete
Email ID's etc as often as you want. Once we have allotted the web
space and registered your domain, you can manage your website on
your own.
Will I have unlimited access to update my pages?
You have unlimited access via FTP 24 hours a day, 7 days a week.
As such, you can create and maintain your web pages on your own
computer and upload files to your web site at your convenience.
What is Data transfer/month?
Data transfer is the number of bytes, which have been transferred
to or from your website over the period of one month. This also
includes the bytes that have been transferred while you FTP to or
from your website.
Ideally what name should be given to the first page of the
site?
You may name the first page/homepage of your site as index.html,
index.htm, default.htm, default.html
Can I use my account for commercial purposes?
You can use your account for any commercial purpose. The World
Wide Web is by far the most potential and effective means of
making your products and services available globally.
Will I get adequate Technical support?
Yes, we provide all Technical support to our customers through
Email, Live Chat and telephone.
Can my POP accounts be configured as myname@mycompanyname.com?
Yes, the POP accounts will be configured on your domain name.
What programs can be used to access Email?
All POP clients can be used such as Outlook Express, Outlook,
Netscape mail etc. You can use any program which downloads the
files from our Servers onto your computer.
Do you support Country specific Top Level
Domains?
Yes, we do support Country specific Top Level Domains.
Can I have my own DNS like ns1.myname.com?
We offer this facility to configure ns1.yourname.com and
ns2.yourname.com on payment of additional charges.
Can I send bulk, yet targeted Email using
your Servers?
No, we consider bulk Email of any kind to be spam. Please read the
terms of service for more information.
Do I get telnet access?
No, we do not provide telnet/SSH access. Instead we provide a
control panel to manage the domain.
Are Web hosting charges levied on a monthly or annual basis?
The Web hosting charges are levied on an annual basis, to be paid
lump-sum at the time of registration of web space.
Is there a limit on the FTP transfer?
No, there is no limit on FTP transfer.
Can I resell space within my own account?
Yes, you can resell the space that you purchase.
What is CGI access?
CGI scripts (Common Gateway Interface) are used to provide
features like Counters, Feedback form, guest books, and many
others. India Internets gives you full CGI access for no extra
charge! You can write your own scripts, install someone else's.
What is the path for CGI Files?
We allow direct access to the CGI-BIN directory. The path is
www.yourname.com/cgi-bin/yourscript.pl
What DNS servers should I use when I
transfer my domain?
primary server host name - NS1.INDIACYBERSPACE.COM
primary server IP address - 64.71.135.78
secondary server host name - NS2.INDIACYBERSPACE.COM
secondary server IP address - 64.71.135.79
Does India Internets offer SSI?
Yes, we provide SSI. Please use the .shtml extension for SSI
enabled pages.
Can we set up password protected areas directories.
Yes, Please login to the control panel to setup the password
protected directories.
My CGI scripts are not working!
There are several reasons why your CGI script is not working:
-You have uploaded your CGI script in BINARY mode.
-Please use ASCII mode when uploading your CGI scripts.
-Your file permisions on your script have not been set. You must
change the file permissions on any CGI programs to be
world-readable and world-executable.
Your FTP client most likely has an option to change the file
permissions (or CHMOD). Just set the permissions on that file to
755, or Owner Read & Execute, Group Read & Execute, and
World Read & Execute.
Do I have a control panel for my linux hosting account from
where I can manage my site?
Yes, you can logon to http://yourdomainname/admin/ and manage your
website. Here you will have to provide your user name and password
given to you at the time your account was created.
Do you support Servlet/JSP on your Linux Server?
Yes, we do support Servlet/JSP.
Which version of PHP do you support on your Linux Server?
We support PHP 4.0
What is the path of the sendmail?
/usr/lib/sendmail
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